Terms & Privacy Policy

Last updated: May 2025

Terms of Service

1. Acceptance of Terms

By accessing or using SyriaGate (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Use of the Platform

SyriaGate is a property listing and discovery platform connecting property seekers with verified brokers in Syria. You agree to use the Platform only for lawful purposes and in a manner that does not infringe the rights of others.

  • You must be at least 18 years old to use the Platform.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to post false, misleading, or fraudulent listings or information.
  • You agree not to use automated tools to scrape or harvest data from the Platform.

3. Listings and Content

Brokers and agencies are responsible for the accuracy of the listings they publish. SyriaGate conducts on-ground verification where possible, but does not guarantee the completeness or accuracy of any listing. Property seekers should conduct their own due diligence before making any decisions.

4. Intellectual Property

All content on the Platform — including the logo, design, text, and software — is owned by SyriaGate or its licensors. You may not copy, reproduce, or distribute any part of the Platform without prior written permission.

5. Limitation of Liability

SyriaGate is provided “as is” without warranties of any kind. To the fullest extent permitted by law, SyriaGate shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

6. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or otherwise harm the Platform or its users.

7. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Platform after changes are posted constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions about these terms, please contact us at [email protected].

Privacy Policy

1. Information We Collect

When you use SyriaGate, we may collect the following types of information:

  • Account information: name, email address, phone number, and password when you register.
  • Profile information: professional details and profile photo for broker accounts.
  • Usage data: pages visited, searches performed, listings viewed, and interactions on the Platform.
  • Device & technical data: IP address, browser type, operating system, and referring URLs.
  • Communications: messages you send to brokers or to our support team through the Platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Platform and its features.
  • Connect property seekers with verified brokers.
  • Send transactional notifications (booking confirmations, inquiry replies).
  • Send optional marketing communications — you can unsubscribe at any time.
  • Detect and prevent fraud, abuse, or violations of our Terms of Service.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Brokers you contact: your name and contact details are shared when you initiate an inquiry.
  • Service providers: trusted third-party vendors who help us operate the Platform (hosting, analytics, email delivery) under strict confidentiality agreements.
  • Legal authorities: when required by applicable law, court order, or to protect the rights and safety of our users.

4. Cookies & Tracking

SyriaGate uses cookies and similar technologies to remember your preferences, maintain your session, and understand how users interact with the Platform. You can disable cookies in your browser settings, but some features may not work as expected.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information for legal or fraud-prevention purposes after deletion.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and personal data.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

7. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending an email. Continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests, please reach out at [email protected].